Privacy Policy
Effective Date: 15th May 2025
Last Updated: 15th May 2025
HEATWISE is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (the “Site”), including features such as member login and commenting on posts.
1. Information We Collect
When you use the Site, we may collect the following personal data:
- Name and email address (for registration and identification)
- Login credentials (securely encrypted)
- IP address and browser user agent string (to help with spam detection)
- Comments and any content you post on the website
- Optional profile information, if provided (e.g., organisation, country
2. How We Use Your Information
We use the information collected for the following purposes:
- To manage user accounts and authenticate logins
- To enable commenting and community engagement on our content
- To notify users of replies, updates, or moderation actions
- To improve our website and user experience
- To ensure site security and prevent misuse
3. Cookies
We use essential cookies for authentication and session management. By using our site, you consent to the use of these cookies.
4. Data Sharing and Third Parties
We do not sell, trade, or rent users’ personal identification information. We may share your data with:
- Website hosting and maintenance providers
- Analytics services (aggregated and anonymised)
- Law enforcement, if required by law or to protect our legal rights
5. Data Retention
User data is retained as long as necessary to provide website services or until a user deletes their account. Comments and public posts may remain visible unless removed by the user or moderator.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent (where applicable)
- Request data portability
To exercise your rights, contact us at: info@heatwise.eu
7. Security
We implement appropriate technical and organisational measures to secure your personal information, including encryption and access controls.
8. Children’s Privacy
The Site is not intended for use by children under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this policy or how we handle your data, please contact: